Discover why flat-rate payments outperform hourly rates for small businesses, creating better outcomes for both entrepreneurs and their team members.
A little life update before we dive in: I passed my California driver's license exam this week (after accidentally driving with an expired Texas license for months—oops!), and we're heading to Disneyland this weekend for my son's 8th birthday. He's obsessed with Star Wars, and it's the Season of the Force right now, so it's going to be magical! I'm also detoxing from coffee as I prepare to start a new workout program next week. If you want to follow along with my adventures, find me on Instagram @EmilyBronaugh.
In my first episode, I touched on why paying team members hourly isn't sustainable for modern small businesses and solopreneurs. Today, I'm diving deeper into the comparison between hourly versus flat-rate payment structures, and why flat rates create better outcomes for both business owners and freelancers.
Let me share a real client example that illustrates this common problem. This client has always paid most team members hourly, with one exception—a team member who requested guaranteed hours each week. Recently, my client's workload for this team member drastically dropped, creating a challenging situation:
This highlights the fundamental conflict with hourly rates in small business: entrepreneurs don't want to pay for idle time, but freelancers and contractors need consistency and security.
The hourly payment model creates a troubling paradox that works against your business interests. Here's how:
Imagine two freelancers completing the exact same task:
By paying hourly, you're literally paying MORE for someone to take LONGER on the same deliverable. You're financially penalizing efficiency and unintentionally rewarding slower work!
As small business owners and solopreneurs, what we truly value is time. If you're juggling client work, marketing, sales calls, family responsibilities, appointments, and all the other demands of entrepreneurship, you need team members who can do things FASTER and BETTER than you can—not ones who are incentivized to stretch out their work.
When I advocate against hourly rates, I'm not suggesting you need to immediately hire full-time employees with benefits. I'm proposing a flat-rate system that works with your existing budget while providing better results.
For example, if your monthly contractor budget is $2,000:
Consider these effective flat-rate approaches for your business:
If your team member experiences idle time, that's a leadership challenge to solve—not their problem. Effective small business owners need to:
When we hire someone for our business, we're saying, "I've got you. I take your livelihood seriously." Making our payment structures unnecessarily complicated only adds stress to already challenging business operations.
Small businesses and solopreneurs already deal with tremendous variability and uncertainty. Why add financial unpredictability to the mix? What you're really investing in with flat rates isn't "work not being done"—it's confidence, consistency, and mental bandwidth for both you and your team.
Flat rate payment structures create a business environment that fosters collaboration, creativity, and psychological safety. They help build true partnerships rather than just transactional relationships, which ultimately leads to better business outcomes and growth.
Ready to transform how you pay your team members? Start by evaluating your current payment structure and identifying which team members could transition to a flat-rate model. Calculate your monthly budget, and have an open conversation about expectations, deliverables, and availability.
Have questions about implementing flat-rate payments in your business? Disagree with my approach? I'd love to hear your thoughts! DM me on Instagram @EmilyBronaugh, and stay tuned for more practical business leadership advice in future episodes.
Q: Won't I end up paying for work that isn't being done?
A: You're not paying for time—you're paying for expertise, availability, and peace of mind. You're also eliminating the hidden costs of tracking hours, managing variable budgets, and constant renegotiation.
Q: How do I determine the right flat rate?
A: Look at what you've been paying hourly over the past 3-6 months. Find the average monthly amount, and use that as your starting point for a flat rate.
Q: What if my workload fluctuates seasonally?
A: Consider creating different rates for your busy and slow seasons, or identify projects that can be completed during typically slower periods.
Q: How do I transition current team members to a flat rate?
A: Have an open conversation about the benefits for both parties. Emphasize the security of consistent income for them and the simplified management for you.
Categories: : hiring, personal stories, sustainable business